Frequently Asked Questions

To place an order on Reclop, select your item, choose your size and color, add it to your cart, and check out. You can check out as a guest or from your Reclop account. You must be at least 18 and have a U.S. shipping address.

No, you don't need an account to shop on Reclop — you can check out as a guest. Creating a free account lets you track orders, save a wishlist, and check out faster on future visits.

To create a Reclop account, click "Login / Register" at the top of the site and enter your details. Keep your login credentials secure — Reclop isn't responsible for losses from unauthorized account access caused by unsafeguarded credentials.

No. Once an order is placed on Reclop, it cannot be modified or canceled. Please double-check your size, color, quantity, and shipping address before completing checkout.

You'll receive an order confirmation email once your Reclop order is successfully placed. If you don't see it within a few minutes, check your spam folder or contact help@reclop.com.

Reclop may cancel an order if an item is out of stock, if credit verification fails, or if the order appears to be for resale. Reclop also reserves the right to cancel orders affected by pricing or description errors.

No. Merchandise sold on Reclop is intended for personal use only, not resale, due to contracts with our vendors. Reclop reserves the right to cancel orders that appear to be placed for resale purposes.

If an item you ordered is out of stock, Reclop will notify you by email, and any changes will be reflected in your order total and shipping confirmation. Reclop processes orders pending availability.

You must be at least 18 years old and reside in the United States to place an order on Reclop. By using the site, you confirm you meet these requirements.

No, Reclop does not currently ship internationally. All shipments must go to U.S. addresses only.

You can check your Reclop order status under "My Orders" in your account, or use the tracking number in your shipping confirmation email. For help, contact help@reclop.com.

No. Because Reclop orders can't be modified after they're placed, you can't add items to an existing order. Place a separate order for anything additional — U.S. shipping is always free with no minimum.

Contact help@reclop.com immediately if you entered the wrong address, but corrections aren't guaranteed since orders can't be modified once placed. Reclop isn't responsible for lost packages caused by incorrect or incomplete addresses.

You can reach Reclop customer service at help@reclop.com for questions about orders, shipping, or returns. Use return@reclop.com for defective-item returns and feedback@reclop.com to share feedback.

Shipping is free on all Reclop orders within the United States, with no minimum purchase required. Every U.S. order ships free via standard Ground shipping.

Reclop orders ship via standard Ground delivery and typically arrive within 3 to 7 business days, depending on your location. Delivery times may vary by fulfillment partner.

Yes, Reclop offers free Ground shipping on every U.S. order with no minimum spend. Free shipping is applied automatically at checkout.

No, Reclop does not currently offer expedited or urgent shipping. All orders ship via standard Ground delivery, arriving in about 3 to 7 business days.

No, Reclop ships to U.S. addresses only and does not currently support international shipping. All orders must be delivered within the United States.

All Reclop orders are shipped via standard Ground delivery from U.S. warehouses. Tracking numbers are provided when available so you can follow your package.

Yes, Reclop provides a tracking number when available, sent to you in your shipping confirmation email. You can also find it under "My Orders" in your account.

Reclop processes orders on standard business days, pending item availability and credit verification. You'll be contacted by email if an item is out of stock or if additional verification is needed.

Reclop isn't responsible for lost packages or delays caused by an incorrect or incomplete address you provided. If your tracking shows an issue, contact help@reclop.com and we'll help look into it.

Reclop ships to U.S. addresses; if a specific address type isn't accepted at checkout, contact help@reclop.com before ordering. Orders can't be modified once placed, so confirm your address first.

Yes, you can enter a separate U.S. shipping address at checkout on Reclop. Make sure it's entered correctly, as orders can't be modified after they're placed.

Delivery times can vary by location and by the brand or fulfillment partner shipping your Reclop items. Standard Ground delivery typically takes 3 to 7 business days; contact help@reclop.com if it's been longer.

No, Reclop ships only within the United States, so there are no international customs charges or import duties. All prices are in U.S. dollars.

Reclop ships to U.S. addresses; delivery times to Alaska, Hawaii, and territories may be longer than the standard 3–7 business days. If your address isn't accepted at checkout, contact help@reclop.com.

Yes, Reclop issues refunds for missed guaranteed shipments, processed within 7 business days. Allow your bank an additional 7 to 10 business days for the refund to post.

You'll receive a shipping confirmation email from Reclop when your order ships, including a tracking number when available. You can also track it under "My Orders."

Reclop accepts returns only for items that arrive defective or damaged — returns and exchanges aren't offered for other reasons like fit or change of mind. Report a defect within 7 days of delivery to return@reclop.com.

No. Reclop does not accept returns or exchanges for reasons such as sizing or change of mind — only defective or damaged items qualify. Please review sizing and product details carefully before ordering.

Email return@reclop.com within 7 days of delivery with your order number, a description of the issue, and clear photos of the defect. Returns must be pre-approved before you send anything back.

An RMA (Return Merchandise Authorization) is Reclop's approval to send a defective item back. Items returned without an RMA won't be accepted or refunded, so wait for your RMA before shipping anything.

Reclop provides a return shipping label for approved defective-item returns, issued only after your request is reviewed and an RMA is granted. You won't pay return shipping on an approved defective return.

You have 7 days from delivery to report a defective or damaged Reclop item. Contact return@reclop.com within that window with your order number and clear photos of the defect.

Reclop processes eligible refunds within 7 business days, and your bank may take an additional 7 to 10 business days to post it. Refund timing depends on your financial institution.

Once your defective-item return is reviewed and approved with an RMA, Reclop will resolve it — contact return@reclop.com to arrange your return and discuss the outcome. All returns must be pre-approved first.

Contact help@reclop.com right away if you received the wrong item, with your order number and photos. Reclop will review the issue and advise on next steps.

No, Reclop does not currently offer exchanges except in cases of defective or damaged items. Review size and color options carefully before ordering, since orders can't be changed once placed.

Email return@reclop.com within 7 days of delivery with your order number and clear photos of the damage. Reclop will review your request and issue an RMA if approved.

Items sent back to Reclop without a pre-approved RMA will not be accepted or refunded. Always email return@reclop.com and wait for your RMA before returning anything.

Reclop only accepts returns for defective or damaged items, and this applies regardless of whether the item was discounted. Change-of-mind and fit-based returns aren't offered on any items.

Approved Reclop refunds are issued back to your original payment method. Reclop processes them within 7 business days, and your bank may take another 7 to 10 business days to post the funds.

Contact return@reclop.com as soon as possible if you need to change a return in progress. Since defective-item returns run through an RMA process, the team can advise based on where your return stands.

To start a Reclop return, email return@reclop.com with your order number, a description of the defect, and clear photos of the issue. All returns must be pre-approved before you send the item back.

Reclop accepts Visa, Mastercard, American Express, Discover, Diners Club, Apple Pay, Google Pay, PayPal, and Shop Pay. All transactions are processed securely in U.S. dollars.

Yes. Reclop processes all payments through a secure third-party payment gateway and does not store your credit card information. Checkout is protected with HTTPS encryption.

All Reclop prices are listed in U.S. dollars (USD). Because Reclop ships only within the U.S., there are no currency conversions or international fees.

Enter your Reclop promo code in the discount field at checkout to apply it. Codes must be used at checkout and can't be applied retroactively to a completed order.

No, promo codes can't be applied retroactively to an order that's already placed. Enter any valid code at checkout before completing your Reclop purchase.

Yes, Reclop offers 10% off your first order plus free U.S. shipping with no minimum. Watch the site banner and sign up for emails for the current offer.

"Comp. value" is the comparison or reference price shown next to Reclop's selling price to indicate the item's typical value. Your price is the lower amount shown in bold.

A declined payment usually comes from your bank or a mismatch in billing details rather than from Reclop. Verify your card information and billing address, then try again or use another accepted method.

No, Reclop does not store your credit card information. All payments run through a secure third-party payment gateway that handles your card data.

Promo codes must be applied at checkout, and typically only one code applies per Reclop order unless an offer states otherwise. Reclop can end or change promotions at any time.

Applicable sales tax is calculated at checkout based on your U.S. shipping address, so any tax is shown before you pay. Listed product prices are in USD before tax.

No, Reclop reserves the right to change or cancel promotions at any time. Current offers like sitewide sales and first-order discounts are limited-time, so check the site banner.

Your payment method is charged when you complete checkout on Reclop, pending availability and credit verification. If an item is unavailable, Reclop will contact you and adjust your order total.

Reclop's promotions are limited-time and can change at any time, and prices aren't adjusted retroactively after purchase. Apply any active discount at checkout to get the current price.

Yes, Reclop sells digital gift cards on the Gift Cards page. They're delivered by email immediately after purchase and can be forwarded to the recipient.

No, Reclop gift cards never expire, so recipients can use them whenever they're ready to shop. Any unused balance stays on the card for future orders.

Reclop gift cards are not redeemable or refundable for cash, except where required by law. They never expire, so the balance stays available for future purchases.

Enter your Reclop gift card code at checkout to apply the balance to your order. If your order total exceeds the card balance, pay the difference with another payment method; any unused balance stays on the card.

You can apply a gift card toward payment and a valid promo code at checkout on the same Reclop order. Note that gift cards can't be used to purchase other gift cards.

You can buy a Reclop gift card from the Gift Cards page linked in the site footer. It's emailed to you immediately after purchase, ready to use or forward as a gift.

Available sizes vary by style and are listed on each product page. Choose your size before adding the item to your cart, and check the product details for fit guidance.

Review each Reclop product's size options and description before ordering, since fit varies by style and returns aren't offered for sizing. When unsure, contact help@reclop.com before you buy.

Reclop is a women's fashion marketplace selling dresses, tops, bottoms, outerwear, jumpsuits, sets, denim, activewear, swimwear, intimates, and more. Styles range from everyday essentials to going-out and vacation looks.

Reclop strives for accurate images and descriptions but can't guarantee every color, detail, or price is error-free, since screens display color differently. Reclop may correct any inaccuracies and cancel affected orders.

Reclop features fashion from trusted U.S.-based brands and vendors on its multi-vendor marketplace. Items are shipped from U.S. warehouses.

Restocking depends on the vendor, and some styles sell out and may not return. If an item you ordered is unavailable, Reclop will notify you by email.

Yes — use the camera icon in Reclop's search bar to upload a photo and find similar styles. It's an easy way to match a look you already have in mind.

Browse Reclop's "New In," "Best Sellers," and "Trending" collections from the main menu for the latest women's fashion. Curated edits like Vacation, Denim, and Night Out Glam highlight seasonal looks.

The "Comp. value" is a reference price showing an item's typical market value next to Reclop's lower selling price. It helps you see the savings at a glance.

Follow the care label on each Reclop garment for washing and drying guidance, as instructions vary by fabric. For fabric-specific questions, contact help@reclop.com.

Yes, Reclop carries coordinated matching sets alongside its dresses, tops, and bottoms — browse the Clothing menu to see current two-piece styles. It's an easy way to get a full outfit in one purchase.

Yes, you can add items to your Wishlist on Reclop to save them for later. Access saved items under "My Wishlist" in your account.

Fit varies by style and vendor across Reclop's marketplace, so check each product's size options and description before ordering. Because sizing returns aren't offered, reach out to help@reclop.com if you're unsure.

Yes, Reclop carries swimwear (one-piece, two-piece, and cover-ups) and activewear (leggings, sports bras, active tops, and sets). Browse those collections from the Clothing menu.

Reclop collects details you provide — like name, email, shipping and billing address, phone number, payment info, and login credentials — plus automatic data like IP address and browsing activity. This supports orders, service, and security.

No, Reclop does not sell your personal data. It may share information with trusted service providers (like payment processors and shipping carriers), when legally required, or during a business transfer.

Reclop uses industry-standard safeguards including HTTPS encryption, secure payment processing, and limited internal access. No internet transmission is 100% secure, but these measures protect your data.

Yes, you can opt out of Reclop marketing emails anytime by clicking "unsubscribe" in any email or emailing support@reclop.com. You'll still receive transactional emails like order confirmations.

California residents can request access to, correction of, or deletion of their personal information, opt out of data sales (Reclop doesn't sell data), and use an authorized agent. Email support@reclop.com to exercise these rights.

To request deletion of your Reclop account or personal data, contact support@reclop.com. Reclop retains information only as long as needed to fulfill its stated purposes or meet legal requirements.

Yes, Reclop uses cookies and similar technologies to remember preferences, keep you logged in, analyze traffic, and serve relevant ads. You can control or disable cookies in your browser settings.

Yes, you can decline non-essential cookies via the site's cookie banner or your browser settings. Disabling some cookies may affect certain site features.

No, Reclop's services aren't directed to children under 13, and it doesn't knowingly collect their information. Any such data discovered is deleted; note that shoppers must be at least 18.

For privacy questions or requests, contact Reclop at support@reclop.com. Reclop Inc. is based in Los Angeles, California.

Reclop is a direct-to-consumer women's fashion marketplace based in Los Angeles, California, offering thousands of styles in partnership with trusted U.S. manufacturers and brands. It carries everything from streetwear to chic essentials with free U.S. shipping.

Reclop Inc. is based in Los Angeles, California, and ships to customers across the United States. All orders ship from U.S. warehouses.

Yes, Reclop Inc. is a U.S.-based fashion marketplace headquartered in Los Angeles, with secure checkout, published policies, and dedicated customer support. Reach the team at help@reclop.com.

Apply through the "Sell on Reclop" page — there are no upfront fees or minimums, and Reclop integrates with platforms like Shopify and Faire. Reclop handles customer-facing shipping and returns; vendors fulfill orders within 1–2 business days. For vendor support, email vendor@reclop.com.

No — there are no upfront fees or minimums to join Reclop as a vendor. Apply through the "Sell on Reclop" page, and the team will review your brand and products.

Yes, Reclop has a loyalty program — find it under "My Loyalty" in your account menu. Sign up for Reclop emails as well to be first to hear about new collections and offers.

Sign up for Reclop emails in the "Join Our Circle" footer section to be first to know about new collections and exclusive offers. You can also follow Reclop on Instagram, TikTok, Facebook, and Pinterest.

Reclop is active on TikTok, Instagram, Facebook, and Pinterest as @reclop_official. Follow along for new arrivals, styling ideas, and promotions.

No, Reclop's content — including images, logos, text, and graphics — is protected by U.S. copyright and trademark law and can't be reused without written permission. This content belongs to Reclop or its brand partners.

For general questions, email Reclop at help@reclop.com (orders, shipping, returns), vendor@reclop.com (selling), or help@reclop.com (privacy and account data). Reclop Inc. is located in Los Angeles, CA.